returns + shipping
> Shipping + details :
All of our beauty & body products are handcrafted in micro-batches using 100% natural, vegan and cruelty-free ingredients, housed in sustainable packaging. Products are made fresh when ordered, and mail out in 3-6 business days from date of cleared payment.
Dreadlocks and wigs are preorder and have a processing time of 2-4 weeks before shipment after cleared payment is received.
> Returns / exchanges :
All beauty/body products and dreadlocks are final sale due to the personal nature of these products.
Wigs are eligible for exchange or return for store credit under these terms:
- Wig must be in new/unworn/unused condition
- Tag & card that comes attached to wig must not be tampered with or damaged
- Wig must be returned within 10 days from date of delivery
- Buyer is responsible for postage to return, in addition to postage to mail new item(s) that are being exchanged.
If you opt to return for store credit, please contact me when you are ready to redeem, indicating which item(s) you would like, and I will set up a custom listing!
If you any questions or concerns, please send us an email and we'd be happy to help!
> General info. for beauty & body products :
Miss Violet Lace products are not intended to treat, diagnose, prevent or cure disease. They are for external use only. Keep out of reach of children & pets.
If you are pregnant or breastfeeding, I recommend contacting your doctor before using products, as products may be too concentrated to be safely enjoyed.
Please consult your doctor prior to product use if you have diabetes, are on blood thinners or have other medical concerns.
MVL products are all natural, however plant essences are concentrated and therefore may not be suitable for all individuals. Please stay safe and enjoy!
> Longevity :
All MVL beauty & body products are intended to be worn close to the skin. Due to the completely pure, natural ingredients, scents are lighter in strength and in lasting power than commercially made and synthetically comprised fragrances.
Botanical essences within our products are intended to be intimate with the wearer, and slowly develop and unfold over time while wearing, creating a unique sensory experience. They cling gently to the skin, like a whisper rather than a shout.